Dibata Technology Services endorses the it outsourcing principle as the most logical option for SMEs to optimise their technology investment. Look no further if you're looking for South Africa's leading it support company.
Making a decision to outsource your it support (the day-to-day, on-line monitoring and management of a it support network) will dramatically improve staff efficiency and productivity by allowing employees to focus on their core responsibilities.
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Outsourcing shifts the burden of keeping up with rapidly changing technology to your outsourced IT partner as well as benefits in terms of cost control and cost predictability. The basic premise is to take a variable and potentially volatile set of costs and substitute this with a fixed monthly cost that covers all situations, including unpredictable emergencies.
At Dibata Technology Services, we support and manage our client's it networks through Service Level Agreements (SLA’s). The SLA is the contractual agreement that governs pricing and defines the performance of the relationship between both parties – for a set amount per month, Dibata takes full ownership of the clients IT support costs.
